Shipping policy
Shipping Policy
At Skinny Genie, we want your gluten-free favourites to reach you as fresh and quickly as possible.
Where We Deliver
We currently deliver to Dubai, Abu Dhabi, and Sharjah. We do not currently deliver to other Emirates.
Shipping Rates
| Emirate | Minimum Order | Shipping Cost |
|---|---|---|
| Dubai | No minimum |
AED 25 Free on orders of AED 120 or more |
| Abu Dhabi | AED 120 | AED 40 |
| Sharjah | AED 120 | AED 40 |
There is no minimum order for Dubai. Orders to Abu Dhabi and Sharjah must reach AED 120 before delivery can be arranged.
Delivery Times
Dubai: 1-2 day delivery. At peak times and on public holidays, delivery may take longer.
Abu Dhabi: Delivery on Monday, Wednesday, and Friday only. 48 hour lead time applies.
Sharjah: 48 hour delivery lead time.
Important Notes
- Delivery times may vary during peak periods or public holidays
- Our products are frozen or chilled, so please ensure someone is available to receive your order
- Products are delivered in Dubai Municipality approved food delivery vehicles and Drivers.
Contact Us Email: info@skinny-genie.com or 0564118287
If your order arrives damaged or not in frozen condition, please contact us within 24 hours with a photo and we will arrange a replacement.