Shipping policy
Shipping Policy
At Skinny Genie, we want your gluten-free favourites to reach you as fresh and quickly as possible.
Where We Deliver
We currently deliver to Dubai, Abu Dhabi, and Sharjah. We do not currently deliver to other Emirates.
Shipping Rates
| Emirate | Minimum Order | Shipping Cost |
|---|---|---|
| Dubai | AED 30 | |
| Dubai | AED 150 or more | FREE 🎉 |
| Abu Dhabi | AED 150 | AED 50 |
| Sharjah | AED 150 | AED 50 |
Orders below the minimum order value for your emirate cannot be processed at this time.
Delivery Times
Dubai: 1–2 business days. Order before 1:00 PM for next-day delivery. Orders placed after 1:00 PM will be delivered the following business day.
Abu Dhabi: Delivery on Monday, Wednesday, and Friday only. 48-hour lead time applies.
Sharjah: 48-hour delivery lead time.
Important Notes
- Delivery times may vary during peak periods or public holidays
- Our products are frozen or chilled — please ensure someone is available to receive your order
- Products are delivered in Dubai Municipality approved food delivery vehicles and Drivers.
Contact Us Email: info@skinny-genie.com | or 0564118287
If your order arrives damaged or not in frozen condition, please contact us within 24 hours with a photo and we will arrange a replacement.